Laura Wade

Upon logging in, you will arrive at the home page, which displays various available options.From here, you can access any of your completed and not completed training by selecting the relevant tile...

An email-based user is an end user who is added to the system using their email address and other relevant details for targeting purposes only.This type of user:Must be added manually through Singl...

The results of a Campaign are broken down by content module.Each module has its own 'Reporting' section that will generate the relevant reporting based on the piece of content sent out. Simply sele...

A Federated User is a manually added user who benefits from Single Sign-On (SSO). This type of user can be added in the User Management area, either individually or through a Bulk User List Upload.

Email-Based User: This refers to a user you add to the platform who then registers their account by creating a password specifically for the MyCompliance Cloud site.Federated User: This user type i...

To edit your email templates, begin by navigating to Settings > Notifications > Email Templates.This will allow you to choose, from the drop-down menu, which template you would like to edit and in ...

How to Stop a Campaign:To stop a campaign, begin by navigating to the Campaigns tile on your dashboard. Once there, select the option labelled Campaigns in Progress to view all campaigns that are c...

We have embedded a small hidden image (1 pixel x 1 pixel) within the MetaPhish email, and once this image is downloaded, it will record an ‘Open’ audit for that user.This method allows us to track ...