Rachel Biddle

To set up a mail flow rule to bypass Safe Links processing: Create a new mail flow rule in your Microsoft 365 Exchange Admin Center. Give the rule a name, such as 'Bypass Safe Links'. Click More o...

There may be a scenario where you wish to grant a user permission to review the eLearning content on the platform, without giving them access to any other area of the tool.  To do this, assign the...

When removing a SCIM group, there are two important points to consider:Removing the group and its users:If you remove the group and the users within it are provisioned to the platform solely throug...

If you currently have email-based users and wish to utilise SCIM User Provisioning to automate the user management process, the following FAQs may be helpful.1. Will the user’s previous audits be o...

If you provision users using our SCIM method and wish to remove a user, there are two ways in which you can do this:Ensure the user is no longer within the scope of provisioning on the user provisi...

To resolve the issue of a SCIM user not appearing within a SCIM group, you can restart provisioning within your Entra ID. This will restart the provisioning service for all users and groups and rem...

Within the Cisco Admin console, navigate to Mail Policies. Click Host Access Table, followed by HAT Overview.  Check that InboundMail is selected. Add Sender Group: Name this as you wish, and th...

Allowlisting in Proofpoint Essentials When you're ready to allowlist in Proofpoint Essentials, follow the instructions below. (Instructions sourced from Proofpoint's Safelisting Addresses article.)...

Anti-Spoofing PolicyFollow the steps below to allow MetaCompliance to send emails on your behalf that appear to come from an email address at your domain. Log on to your Mimecast Administration Con...

In order to correctly allowlist our phishing emails, you should add our IPs to your Global Approved Senders list in MessageLabs or Symantec.cloud (Broadcom). Select Services → Email Services → Anti...