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Rachel Biddle

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Latest activity by Rachel Biddle
  • Rachel Biddle created an article,

    Safe Link Bypass Rule

    To set up a mail flow rule to bypass Safe link processing: Create a new mail flow rule in your Microsoft 365 Exchange admin center. Give the rule a name such as 'Bypass Safe Links'. Click Mor...

  • Rachel Biddle created an article,

    Can I Restrict a User to Content Only for Reviewing Purposes?

    There may be a scenario where you wish to grant a user permission to review the eLearning content on the platform, without giving them access to any other area of the tool.  To do this, you will n...

  • Rachel Biddle created an article,

    Why is there no mail info appearing within the Reported Phish report?

    During the configuration of the Phish Reporter button, you must complete an Excel template to confirm the settings and text that you wish to add to your Phish Reporter.  If you have selected 'Fals...

  • Rachel Biddle created an article,

    Editing a Data Entry Form in a phishing simulation

    When building a phishing simulation, you may wish to record whether the targeted users are a potential risk to your organisation; this can be done by submitting sensitive information via a Data Ent...

  • Rachel Biddle created an article,

    Why am I unable to ‘Copy HTML’ on a phish Learning Experience?

    Some of our HTML Learning Experiences can be copied by the user in order to allow them to make changes as per their requirements. However, others cannot be edited and will show the following Warnin...

  • Rachel Biddle created an article,

    Will removing a SCIM group affect the users on the platform?

    When removing a SCIM group, there are 2 points to consider: If you remove the group, and the users within the group are provisioned to the platform solely from this group, they will be marked as '...

  • Rachel Biddle created an article,

    Converting email-based users to SCIM users

    If you currently have email-based users, and wish to utilise SCIM User Provisioning to automate the user management process, the following FAQs may be of help. 1. Will the user’s previous audits be...

  • Rachel Biddle created an article,

    Why is a user being redirected to the Login page? (Federated)

    There can be various reasons why users are unable to log in; however, as an admin, there are some checks that can be completed to ascertain the cause behind this. Is the user visible from the Use...

  • Rachel Biddle created an article,

    How to remove a SCIM user

    If you provision users using our SCIM method, and wish to remove a user, there are 2 ways in which you can do this: Ensure the user is no longer within the scope of provisioning on the user provis...

  • Rachel Biddle created an article,

    SCIM User not showing in SCIM Group

    To resolve the issue of a SCIM User not showing within a SCIM Group, you can restart provisioning within your Azure AD. This will restart the provisioning service for all users and Groups as well a...