Laura Wade

Error Code 1: authentication / initialization failureThe Outlook plugin first checks if the user is authenticated, and if so, it uses the current session's access token, which gives the application...

The platform can send out a maximum of 10 email reminders. For further information, please refer to the article: Automatic Reminder Emails

Upon logging in, you will arrive at the home page, which displays various available options.From here, you can access any of your completed and not completed training by selecting the relevant tile...

When an end user accesses the portal, they will be presented with the following screen: From the end user's portal, each user will be able to access their outstanding training, assessments and po...

We have embedded a small hidden image (1 pixel x 1 pixel) within the MetaPhish email, and once this image is downloaded, it will record an ‘Open’ audit for that user.This method allows us to track ...

1. Sending a registration email to an individual userTo begin, navigate to User Management → Users. On the right-hand side, locate the Actions column. Click the drop-down icon, then select Send Reg...

An email-based user is an end user who is added to the system using their email address and other relevant details for targeting purposes only.This type of user:Must be added manually through Singl...

Updating Targets is a straightforward process that allows you to manage the audience within a published Campaign. Once a Campaign is live, you have the flexibility to access and modify the Target l...

To edit your email templates, begin by navigating to Settings > Notifications > Email Templates.This will allow you to choose, from the drop-down menu, which template you would like to edit and in ...