Laura Wade

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Activity overview

Latest activity by Laura Wade
  • Laura Wade created an article,

    7 Steps to Consider when Launching a Campaign

    Has internal comms been sent to staff? Did it include the following? Instructions on how the users will access the platform. What sender address to expect notification emails from. Have expectat...

  • Laura Wade created an article,

    How do I choose the right training?

    We have handpicked a number of videos, interactions, quizzes and other additional elements that can help when deciding which training content to use in an eLearning Fusion course. Phishing ...

  • Laura Wade created an article,

    How Do I Navigate the Platform as an End User?

    When an end user logs in to MetaCompliance, they will be notified of any Policies, Surveys or Courses they have outstanding/available to complete: To directly access any of these, simply click on...

  • Laura Wade created an article,

    How do I send Campaign Content to end users?

    To send content to a user, you must first create that piece of content, whether it be a Policy, Survey, Phish, Course or Blog.  When the content has been created, you must select it from the 'Choos...

  • Laura Wade created an article,

    How Do I Set My Users Up On the Platform?

    There are a few ways in which users can be added to the platform. Email Bulk Upload: A user list (CSV or Excel) can be uploaded onto the platform. This list includes details such as the user’s fo...

  • Laura Wade created an article,

    What are 'Participation Points'?

    Participation Points are awarded to users upon completion of content. They are visible within the Audits in reporting for individual users for each individual training session, and each user’s tota...

  • Laura Wade created an article,

    What will an end user see when they log in?

    When an end user accesses the portal, they will be presented with the following screen: From the end user's portal, each user will be able to access their outstanding training, assessments and po...

  • Laura Wade created an article,

    How can I switch on Email Reminders?

    Automatic weekly reminder emails can be sent from the platform to users who have not completed published content.  To increase reminders, navigate to Settings > Notifications > Alerts.  You can th...

  • Laura Wade created an article,

    Can I upload and send out my own Blog Content?

    Yes, customers can upload and deploy their own blogs via the system. Customer Blogs can be uploaded via Campaigns > Blog Creation.  Complete each of the requested details: Once the blog has been...

  • Laura Wade created an article,

    How is an 'Open' audit for a simulated phish recorded?

    We have embedded a small hidden image (1 pixel x 1 pixel) within the MetaPhish email and, once this image is downloaded, it will record an ‘Open’ audit for that user. By using this image, we can tr...