Natasha Campbell

If you attempt to log in to the platform using an incorrect email address or password, the following message will appear:If you are an Email-based user on the MetaCompliance platform, follow the st...

Snooze options will vary depending on the 'Recurrence' settings configured by the administrator. 'Once' Recurrence When the 'Once' recurrence option is selected, users can snooze assigned content...

When enabling a policy, survey or Fusion course to be sent to your users via MetaEngage, you have the option to repeat this content if required. Potentially, this could be used to send users a week...

Campaign Schedule ReportYou can use the Campaign Schedule Report to identify when each user is due to receive their notification email for each assigned Campaign step.To access the report: Navigate...

Yes, by using the SCORM Transfer functionality, any Fusion courses created within MyCompliance can also be played externally. For more information, please refer to the related SCORM Transfer articl...

Administrators can create their own Fusion courses with various interactive elements, eLearning videos, policies and quizzes. These courses can include both MetaCompliance content and your own poli...

Fusion templates are categorised into three types: Draft, Your, and System. Each type reflects the current state of the template.To locate your Fusion templates:Navigate to Learning > Fusion Templa...

The MetaCompliance Campaign Templates have been designed to help you communicate key training to your users on an ongoing basis.We recommend that you follow a consistent approach with your Awarenes...

Yes, if you have enabled the relevant setting for the OWA MetaCompliance Phish Mail plugin ('EnableSharedMailbox'), users can report emails from a Shared Mailbox.PrerequisitesThis functionality is ...

Note: This is only available in Google Workspace.Steps to Configure Phishing Domain RulesWithin the Google Workspace Admin window, navigate to: Gmail > Spam > 'Phishing and Malware' tab.Select your...