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Natasha Campbell

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Recent activity by Natasha Campbell Recent activity Votes
  • Pause Fusion Course Playback

    To ensure Fusion courses do not continue to play when a user navigates away from the browser or tab, navigate to Company Settings > System Settings and enable the Pause Fusion Course Playback optio...

  • MyCompliance Teams App Notifications

    ⚠️ Important: The following functionality applies only to the MyCompliance Teams app available on the Microsoft Store. Please ensure you have installed this version and advise the MetaCompliance Su...

  • How to send the Uncompliant Email in a user's preferred language

    If you have opted to send notification emails to targeted users in their preferred language, you can now also send the Uncompliant Email to these users in the same way. The purpose of the Uncomplia...

  • User account lock-out

    If an email-based user attempts to log in to the MyCompliance platform and receives the following error, it may indicate that their account has been locked. An account will be locked after five ...

  • Can I filter data received from the Customer API by Content State?

    Yes, a new parameter has been added to the following calls to enable this option:GetAllCoursesGetAllContent (Learning)GetAllContent (Phish)GetAllContent (Compliance) Parameter Content States‘States...

  • Customer API – New fields

    We’ve introduced additional fields to the Customer API Overview Report calls to align the data more closely with what is available in the platform’s Overview reports. Summary of changes  The follow...

  • MetaCompliance Status Page: Real-time updates on platform status

    The MetaCompliance Status Page provides real-time updates on the current status of our platform. At any given time, both customers and MetaCompliance team members can access this page to view the l...

  • Which 'From' address can I use for content notifications?

    You are able to change the 'From' address from our no-reply@metacompliance.com to an address of your choosing, as long as the domain is owned by your organisation. If you wish to change this, pleas...

  • How to stop users from fast-forwarding videos

    To ensure users complete their assigned courses in full, you can enable the universal Disable Fast-Forward setting, which prevents them from skipping through video elements.Navigate to Settings → C...

  • Sending an email alert for content in the user's preferred language?

    We have recently released the ability to send users an email notification for a course, policy or survey in their preferred language. Using this new functionality will enable you to increase engage...