⚠️ Important: The following functionality applies only to the MyCompliance Teams app available on the Microsoft Store. Please ensure you have installed this version and advise the MetaCompliance Support team once installation is complete.

New Feature: Teams Notifications for Assigned Content

To help increase adoption and keep users engaged, those with the MyCompliance Teams app installed can now receive Teams notifications when assigned a new course, policy, or survey.

⚠️ Please note: The MyCompliance Teams alert notification can work in conjunction with the MyCompliance Email notification alert.

How it works...

• The notification behaves like any Teams chat alert or channel notification. 
• A pop-up briefly appears in the lower-right corner of the screen, and an alert will be added to the user's Activity feed within Teams.

• Mobile users with Teams notifications enabled will also receive alerts on their devices.
• Clicking the alert directs the user to the MyCompliance Teams app home screen, where pending content is indicated by a red notification bubble on the relevant tiles.

Triggering the MyCompliance Teams Alert

Before sending notifications, ensure all users have the MyCompliance Teams app installed and activated.
If a targeted user does not have the app installed and activated before the alert is triggered, they will not receive the notification.

To activate the app, users can navigate to this URL.

⚠️ Important

As with standard Teams Notification alerts, Teams notifications are one-time alerts; reminders cannot be sent at this time.

How to Enable Teams Notification Alerts for New Content

For Courses:

1. Navigate to Learning > Course Publish.
2. Complete the Course tab details, then proceed to the Notifications tab.
3. Select Send notification in Teams on the Notifications tab.
4. Continue with the remaining steps to publish the course.
   • Full instructions on publishing a Fusion course can be found in the following article: How to publish a Fusion course.

Once published, all targeted users with the MyCompliance Teams app installed and activated will receive the alert shortly after.

For Policies and Surveys:

To enable Teams notifications for Policies and Surveys, select Send notification in Teams on the Notifications tab.

As with Course, the same requirements apply to Policy and Survey: ensure users have the app installed before triggering alerts.

How to Enable the Teams Notification Alert for Existing Content

Teams notifications can also be triggered for content that you have already set up and published to users. Once the alert is enabled, only those users who have not yet completed the course, policy, or survey will receive the alert.

To enable the alert:

• Navigate to the In Progress table for Courses, Policies, or Surveys.
• Locate the required content and click View.

Next, follow the steps below to trigger the alert:

• Navigate to the Notifications tab
• Select Send notification in Teams
• Click Update Course/Policy/Survey in the top right

Adding Targets and New Joiners

If you manually add new users to the target list for a course, policy or survey where the 'Send notification in Teams' option has been selected, the new users will receive the Teams alert once you select Update Targets.

How to Enable Teams Notification Alerts for Campaigns

You can also enable Teams Notification for Courses, Phish Remediation Courses, Policies and Surveys in Campaigns.

For Courses, Policies and Surveys: Click the Settings cog in the top left of a Campaign Step > Notification settings and enable Send notification in Teams.

For Phish Remediation Courses: Click the Settings cog in the top left of a Phish Campaign Step > Phish Remediation > Enable Add Phish Remediation and enable Send notification in Teams.

The Teams Notification will be sent on the Publish Date for the campaign step. You can edit the Teams Notification setting prior to the Publish Date on any existing campaigns. Once the Publish Date has passed, the setting can no longer be edited.