⚠️ Important: The following functionality applies only to the MyCompliance Teams app available on the Microsoft Store. Please ensure you have installed this version and advise the MetaCompliance Support team once installation is complete.

New Feature: Teams Notifications for Assigned Content

To help increase adoption and keep users engaged, those with the MyCompliance Teams app installed can now receive Teams notifications when assigned a new course, policy, or survey.

⚠️ Please note: The MyCompliance Teams alert notification can work in conjunction with the MyCompliance Email notification alert.

How it works...

• The notification behaves like any Teams chat alert or channel notification. 
• A pop-up briefly appears in the lower-right corner of the screen, and an alert will be added to the user's Activity feed within Teams.

• Mobile users with Teams notifications enabled will also receive alerts on their devices.
• Clicking the alert directs the user to the MyCompliance Teams app home screen, where pending content is indicated by a red notification bubble on the relevant tiles.

Triggering the MyCompliance Teams Alert

Before sending notifications, ensure all users have the MyCompliance Teams app installed and activated.
If a targeted user does not have the app installed and activated before the alert is triggered, they will not receive the notification.

To activate the app, users can navigate to this URL.

⚠️ Important

• As with standard Teams Notification alerts, Teams notifications are one-time alerts; reminders cannot be sent at this time.
• Teams Notification can only be enabled for standalone content, not Campaign content.

How to Enable Teams Notification Alerts for New Content

(a) For Courses:

1. Navigate to Learning > Course Publish.
2. Complete the Course tab details, then proceed to the Type tab.
3. Select Enable Teams Notification on the Type tab.
4. Continue with the remaining steps to publish the course.
   • Full instructions on publishing a Fusion course can be found in the following article: How to publish a Fusion course.
     
     
      

Once published, all targeted users with the MyCompliance Teams app installed and activated will receive the alert shortly after.

For Policies and Surveys:

• Policy module: Enable Teams Notification on the Options tab.
• Survey module: Enable Teams Notification on the Survey tab.

As with Course, the same requirements apply to Policy and Survey: ensure users have the app installed before triggering alerts.

How to Enable the Teams Notification Alert for Existing Content

Teams notifications can also be triggered for content that you have already set up and published to users. Once the alert is enabled, only those users who have not yet completed the course, policy, or survey will receive the alert.

To enable the alert:

• Navigate to the In Progress table for Courses, Policies, or Surveys.
• Locate the required content and click View.

Next, follow the steps below to trigger the alert:

• Course: 'Type' tab > Enable Teams Notification > Update Course
• Policy: 'Options' tab > Enable Teams Notification > Update Policy
• Survey: 'Survey' tab > Enable Teams Notification > Update Survey

Adding Targets and New Joiners

If you manually add new users to the target list for a course, policy or survey where 'Enable Teams Notification' option has been selected, the new users will receive the Teams alert once you select Update Targets.