Yes, all users onboarded to the MyCompliance platform will receive the default language, i.e. English. However, your employees can update their preferred language in their profile by following the steps below.

1. Click Edit Profile on the End User Homepage.
   
   
    
2. Locate the relevant language from the Preferred Language drop-down list.
   • Only those languages that have been assigned to your platform will be available for selection.
3. Click Save.

Once updated, the platform will use this information to display the selected language in the Fusion Course Language drop-down list, content notification emails and simulated phishing emails.

Other methods for collecting a user's preferred language

• Course Completions: Where applicable, we can identify the language in which a user has selected to complete any multi-language Fusion course and prepopulate this as the preferred language.
  • The user must select the Set As My Preferred Language checkbox to save this information.
  • If this option is not selected, then we will proceed with the following alternative options.

• MyCompliance Translation Tool: If you have purchased the 'Language' add-on, we will prepopulate the preferred language with the language that the user has set here, provided this matches the user's browser language. (If incorrect, the user can simply follow the steps above to update their preference.)
• Browser Properties: If openly available, we can obtain each user’s preferred language from their browser properties. If this is available within MyCompliance and differs from the information logged for the user on the Translation Tool, we will set this as the preferred language. (Again, if incorrect, users can update this manually.)

⚠️ Important

As this information is 'read only', administrators cannot currently make any updates to this information on behalf of the user.

Admins can view this information for all staff via the User Management table.

• Navigate to User Management → Users.
• Select Column Visibility and enable the Language option.