Natasha Campbell

If an Email based user is attempting to logon to the MyCompliance platform, however, is receiving the following error, this may indicate that their account has been locked out.     A lock-out will...

Yes, a new parameter has been added to the following calls to enable this option: GetAllCourses GetAllContent (Learning) GetAllContent (Phish) GetAllContent (Compliance)   Parameter   Conte...

Outlook Web Add-in Compatible Web Applications: Outlook 2019 or later (Windows) Outlook 2019 or later (Mac) Outlook on iOS Outlook on Android Outlook on the web Outlook on Windows...

New additional fields will shortly be added to the Customer API Overview Report calls. These have been added to bring this data in line with the data you would receive from the Overview reports on ...

Yes, if you have enabled the relevant setting for the OWA MetaCompliance Phish Plugin ('EnableSharedMailbox'), users can report emails from a Shared Mailbox. Prerequisites This functionality is av...

We have created several pre-built Campaign Templates to assist you with your Awareness plans. These templates can consist of both Course material & Phishing simulations; therefore, to utilise the t...

Yes, for both the Desktop & OWA versions of the Phish Plugin, emails can now be forwarded as an attachment. When requesting the Phish Plugin from your MetaCompliance Representative, you should outl...

To ensure users are completing their assigned courses in full, you can enable the universal setting Disable Fast-Forward to prevent users from fast-forwarding on video elements. Navigate to Setting...

We have recently released the ability to send users an email notification for a Course, Policy or Survey in their preferred language. Using this new functionality will enable you to increase engage...

We have recently added the ability to send phishing simulations in multiple languages to your users. This update will help to reduce the time and effort required to create simulated phish in multip...