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How to customise an 'Uncompliant' email
This can be easily achieved by navigating to Settings > Notifications > Email Templates.
From the drop-down menu, choose the appropriate uncompliant email setting:
- Uncompliant Unregistered Users Notification: Use this template for content targeted to unregistered users, or when the 'Requires User Login' option has been deselected. In this case, you'll need to customise the template before sending the uncompliant email.
- UncompliantUsersNotification: Use this template where 'Requires User Login' has been selected, and users are required to log in to access their training, policies and surveys.
Once the correct template has been selected, you can:
- Customise the email body
- Change the logo
- Edit the subject line
Once you have completed all of the above, simply select Save.
Unregistered Users
For more information about unregistered users, please refer to the article Do all users need to register?