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Caitlin McBride

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Latest activity by Caitlin McBride
  • Caitlin McBride created an article,

    If I delete a Federated user from the platform, are they immediately deleted?

    No, when a Federated user is deleted from MetaCompliance, their account will only be 'disabled' at that point, and you will regain the licence. However, the user will be 'deleted' entirely from the...

  • Caitlin McBride created an article,

    If I delete an Email-based user from the platform, are they immediately deleted?

    No, when an Email-based user is deleted from MetaCompliance, their account will only be 'disabled' at that point, and you will regain the licence. However, the user will then be 'deleted' entirely ...

  • Caitlin McBride created an article,

    Can I check if a Privacy question within an assessment is linked to a Register?

    Yes, it is possible to check if a question within an assessment is linked to a Register question.  On the specific question, select the 'Pen' icon:  If 'Link to Primary Register Record' is enab...

  • Caitlin McBride created an article,

    What is the 'approval' process for a reviewer?

    Once you have been added to a policy as a reviewer, and that policy has been sent for review, you will subsequently receive the following notification email:  Once you select Review Policy, you w...

  • Caitlin McBride created an article,

    What is the 'approval' process for an approver?

    Once you have been added to a policy as an approver, and that policy has been sent for review, you will subsequently receive the following notification email:  Once you select Review Policy, you ...

  • Caitlin McBride created an article,

    Can a policy PDF be updated in 'review' state?

    No, the policy document cannot be replaced or updated when it is in 'review' state. It can only be updated/replaced once the policy have been approved/reviewed.  Please refer to the following artic...

  • Caitlin McBride created an article,

    When are the approver/reviewer 'reminder emails' sent?

    First of all, follow the steps outlined in the article below if you have not as yet set up approver and reviewer reminder emails:  How to set a number of reminders for policy reviewers/approvers ...

  • Caitlin McBride created an article,

    Can I rename the 'Blog' tile on the home page?

    No, the 'Blog' tile cannot be renamed on the home page; however, the 'Learning', 'Phishing' and 'Assessment' tiles can all be renamed.  For further information on this, please refer to article: Ho...

  • Caitlin McBride created an article,

    Can I change my 'Preferred Language'?

    Yes, you are able to change your choice of 'Preferred Language' via your profile. Select your Name (top-right corner), and click View Profile. Next, click Edit Profile. Locate the preferred langua...

  • Caitlin McBride created an article,

    Can I rename the 'Incident' tile on the homepage?

    No, the 'Incident' tile cannot be renamed on the homepage; however, the 'Learning', 'Phishing' and 'Assessment' tiles can be renamed.  For further guidance on this, please refer to article: How to...