How to add Federated users

  • To begin, navigate to User Management → Users from the left-hand menu pane on Admin Home.
  • You will be presented with the Manage Users table.
  • On the left-hand side, you will see two options for user creation, i.e. User (single) and Bulk Upload (multiple).

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Creation: User (single)

Mandatory details required for the upload of a Federated user:

  • Forename
  • Surname
  • Email
  • Role: Admin or User
  • User Type: Federated
  • User Principal Name
  • Department
  • Create/add to subgroup(s): YES/NO
  • Custom Details (if applicable and Custom Attributes have been added)

Optional details:

  • Supervisor
  • Supervisors Manager
  • Group Name

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  • Once all relevant details have been completed, click the green Create New User button. The Federated user will then be added to the platform.
  • They will appear in the Manage Users table and will be added to a Group/Subgroup made up of the Department and Group Name fields if Create/add to subgroup(s) is selected as YES at the point of upload.

Bulk Upload (multiple)

Mandatory details required for the bulk upload of Federated users:

  • User Type: Federated
  • Bulk Upload Type: New Users/Replace Existing User List
  • Create Add to Subgroup(s): YES/NO
  • Bulk Upload: UPLOAD SPREADSHEET

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Spreadsheet Guidelines

Mandatory fields in Excel/CSV:

  • Forename
  • Surname
  • Email
  • UserPrincipalName
  • Department
  • Domain

Optional fields in Excel/CSV:

  • Group Name
  • Supervisor
  • Supervisors Manager

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Group Guidelines

If you have enabled Create/Add Subgroup(s), your groups will be created based on the Department and GroupName values provided in your spreadsheet. 

  • The Department value corresponds to the Parent User Groups.
  • The GroupName value corresponds to the Subgroups

A Parent User Group can either contain:

  • a flat list of users, or
  • a list of Subgroups (each containing users).

A Parent Group cannot contain both users and Subgroups at the same level. You must therefore ensure your spreadsheet is configured correctly; otherwise, users may not be added to groups according to the existing structure.

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