Update a user’s Preferred Language

Admins, Business Users, and User Management admins can assign preferred languages either in bulk or individually for all users. This ensures that users receive email alerts in their preferred language from the very beginning, facilitating increased engagement and adoption.

User types:

  • SCIM
  • Email-based
  • Federated
  • AD

Functionality

Bulk Update

  • Navigate to the 'User Management' view and click on Update Language.

  • A modal will open, allowing you to upload your list of users for language updates. Please adhere to the provided file upload guidelines.

  • Upon completion, the preferred language for the selected users will be updated.
  • Enable the 'Language' column (in Column Visibility) to view and confirm the changes.

By offering the flexibility to update language preferences, our goal is to enhance user engagement and cultivate a more inclusive and personalised platform experience.

Individual user update

  • In the 'User Management' table, click to view the profile of the user you wish to update.
  • Locate the field dedicated to updating the preferred language for the individual user.

  • Note: SCIM Business Users, who lack access to the 'User Management' area, won't be able to modify a user's preferred language

Conclusion

By offering the flexibility to update language preferences, our goal is to enhance user engagement and cultivate a more inclusive and personalised platform experience.

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