Jessica Higgins

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Activity overview

Latest activity by Jessica Higgins
  • Jessica Higgins created an article,

    Creating Your Own Links/Placeholders on Phish Templates

    How to add a Placeholder when creating your own phish:   To use a pre-loaded placeholder: Click on the Placeholder icon on the text menu: Select a placeholder from the drop-down menu: To crea...

  • Jessica Higgins created an article,

    When will an Approved Policy Go Live?

    Once the set approval rule has been met, the status of the policy will change to ‘Publish’ on the approval due date that was set in the 'Approval' tab when creating the Policy. The notification ema...

  • Jessica Higgins created an article,

    How can I see if a Policy was Approved or Rejected?

    An Admin User can check the status of a policy that has been sent for approval by navigating to Workflows>Approvals>Approval History. This will display a list of all policies that are currently u...

  • Jessica Higgins created an article,

    What Is the Difference Between a Policy Approver and a Reviewer?

    An Approver has the ability to either ‘Accept’ or ‘Reject’ if a policy goes live to the targeted users, and can send comments/feedback. A Reviewer can simply review the policy before it goes live a...

  • Jessica Higgins created an article,

    How to Set Up Policy Approvers and Reviewers on the Platform

    In order to set up Approval Roles, you first need to access User>Approval Roles: Next, tick which users you would like to be 'Approvers' or 'Reviewers'.  (Note - Users cannot be both.) Once a ...

  • Jessica Higgins created an article,

    Monthly Email Alert for Reports

    Navigate to Tools>Notifications>Reports to enable this email alert for reports: You can select individual Admins and Business users to receive a custom system report.  You can define which module ...

  • Jessica Higgins created an article,

    After Your Baseline Phish

    After the baseline phishing test, your users may be confused or concerned about the email that they received. We recommend that you send an email explaining the rationale behind the phishing test, ...

  • Jessica Higgins created an article,

    Why Shouldn't I Announce the Baseline Phish?

    We recommend conducting an unannounced baseline phishing test in order to get the most accurate results. By not announcing the test, you can see how vulnerable your organisation would be if a real ...

  • Jessica Higgins created an article,

    Why Send a Baseline Phish?

    Before you begin your Security Awareness Training programme, we strongly recommend sending an unannounced simulated phishing test to all of your users.  This test will help you establish a baseline...

  • Jessica Higgins created an article,

    Automate Your Awareness Plan

    We understand that Admins may be weighed down by the sheer volume of content their staff should receive.  To lighten this load, we have created a hybrid approach to cyber security awareness - our C...