Stephen Crumley

The 'View My Risk Insights' button, available on the end user homepage, allows employees to review a detailed breakdown of their performance and its impact on their risk scores. ⚠️ Note: This featu...

The View Insights feature allows admins to access a detailed breakdown of user performance factors that impact their risk scores. When selected, a comprehensive table view is displayed, showing thr...

IntroductionThe new customisable risk score feature gives you greater control over how employee risk is calculated. Risk factors, such as uncompleted content, quiz attempts and phishing simulation ...

IntroductionThe Employee Risk Score is a key feature that evaluates the overall security risk posed by individual employees. This feature allows customers to customise the risk weighting for each f...

To change the reporter of an incident: Navigate to Incident > Reported Incidents. In the 'Actions' column, click the drop-down beside View Incident. Select Change Incident Reporter. A pop-up modal...

We have introduced enhanced formatting capabilities for Privacy and Incident Assessment guidance notes. This improvement leverages a new editor that enables more precise and professional formatting...

Risk Scores provide greater visibility into what influences an employee's risk. They help you understand why a user's score has changed, providing context for better decision-making and risk manage...

What is a 'risk factor'? A risk factor is any behaviour or action that can influence the likelihood of an employee becoming a security threat to the organisation. Risk factors are used to assess th...

Recommended Roll-Out for Enabling Risk ScoresWhen enabling risk scores, we recommend a controlled roll-out using the phases outlined below.Phase 1 - Enable the Admin Dashboard Only On Day 1, enable...

The Employee Risk Scores & Engagement Dashboard is designed to help organisations proactively manage and reduce human risk. By combining multiple risk factors, the dashboard highlights which employ...