Stephen Crumley

You may notice that some users will be presented with No Risk Score Available. Users will be presented with this if: They do not have any content or phishing simulation targeted to them that has ri...

Pre-Release ArticleBased on customer feedback, we have updated key dashboard labels to enhance clarity and reduce confusion.We have made updates to the 2 Risk Dashboard charts below:Engagement Risk...

The MetaEngage v2 Customer Technical Checklist serves as a comprehensive guide to ensure that customers meet all technical requirements for the successful deployment, operation, and maintenance of ...

To begin, create a new Rule by navigating to Settings > Incident > Incident Rulebase > New Rule. You will be taken to the 'Incident Rule Generator' page. Enter a name for the Rule. Select a W...

The Incident Rulebase is a powerful feature designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant ind...

The Risk Score Calculation Time Period feature allows administrators to define the time frame considered when calculating user risk scores. This feature ensures that valuable historical user behavi...

The 'MetaEngage Delivery Delay' feature allows administrators to control when MetaEngage content, such as policies, surveys and courses, appears on end users' desktops. This helps organisations pre...

Phishing interaction risk scores are a valuable metric for measuring employee interactions with phishing simulations. This score provides insight into how effectively employees engage with the phis...

The Engagement Risk Score is a valuable metric that helps measure employee interactions with assigned content. It provides insight into how effectively employees engage with the policies, surveys a...

We determine the average number of attempts a user takes across all of their quizzes. If this average is 10 or higher, it is then capped at 10, which represents the maximum risk score of 100% for ...