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Stephen Crumley
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Activity overview
Latest activity by Stephen Crumley-
Stephen Crumley created an article,
How do I turn off admin-reported Incident emails?
The automatic reported Incident emails can be turned off via Settings > Company Edit > System Settings > disable the 'Send Incident Notification Emails' toggle> and click Save. You may want to us...
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Stephen Crumley created an article,
Incident Rulebase Auditing
The Incident Rulebase Auditing Report provides a comprehensive audit trail that records all incident rules that have been triggered. This report serves as a valuable tool for tracking and analysing...
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Stephen Crumley created an article,
Incident Rulebase - How to activate Incident Rules?
To activate a Rule, navigate to Settings > Incident > Incident Rulebase, where you will be presented with a table of the existing Rules. (If you cannot find the relevant Rule, please search for t...
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Stephen Crumley created an article,
Users with 'No Risk Score'; how can I view them?
You may notice that some users will be presented with 'No Risk Score Available'. Users will be presented with this if: They do not have any content or phishing simulation targeted to them that has...
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Stephen Crumley created an article,
Marking a policy as 'Complete'
The Mark Audit Completed feature can be used to help track when users complete policies outside of the MyCompliance platform. This option applies to policies that have been published within MyCompl...
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Stephen Crumley created an article,
MetaEngage v2 Customer Technical Checklist
The MetaEngage v2 Customer Technical Checklist serves as a comprehensive guide to ensure that customers meet all technical requirements for the successful deployment, operation, and maintenance of ...
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Stephen Crumley created an article,
Incident Rulebase - How do I create a Rule & Actions?
To begin, create a new Rule; click Settings > Incident > Incident Rulebase > New Rule. You will be navigated to the 'Incident Rule Generator' page. Enter a name for the Rule. Select a Workflow T...
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Stephen Crumley created an article,
What does Incident Rulebase do?
The Incident Rulebase is a powerful feature designed to enhance incident management by allowing administrators to create custom rules for incident notifications. This ensures that only relevant ind...
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Stephen Crumley created an article,
Setting the Risk Score Calculation Time Period
The Risk Score Calculation Time Period feature allows administrators to define the period of time considered when calculating user risk scores. This feature ensures that valuable historical user be...
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Stephen Crumley created an article,
How does MetaEngage Delivery Delay work?
The MetaEngage Delivery Delay feature allows administrators to control when MetaEngage content, such as policies, surveys and courses, appears on end users' desktops. This helps organisations preve...