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Stephen Crumley

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Latest activity by Stephen Crumley
  • Stephen Crumley created an article,

    How to change the reporter of an incident?

    To change the reporter of an incident, navigate to Incident > Reported Incidents >  'Actions' column > click the drop-down beside View Incident > click Change Incident Reporter. A pop-up modal wil...

  • Stephen Crumley created an article,

    Best practice when formatting Privacy & Incident assessment guidance

    We have introduced our enhanced formatting capability for Privacy and Incident Assessment guidance notes. This solution leverages a new editor to enable precise formatting. When adding new question...

  • Stephen Crumley created an article,

    Risk Score Insights Explained

    The Risk Score Insights functionality provides greater visibility into what influences the employee risk scores and helps you understand why a user's risk score has changed, providing context for b...

  • Stephen Crumley created an article,

    Understanding New Joiner Risk Scores & Risk Scores of 100

    Why do new joiners have a risk score of 100? You may notice that some new joiners initially appear with a risk score of 100. This is a common scenario and can be easily explained. Lack of engagem...

  • Stephen Crumley created an article,

    What does 'Generate a template' do?

    'Generate a template' enhances MetaCompliance's admin usability by generating a recommended course based of several filters. This feature is available only for Premium Plus customers. To use this ...

  • Stephen Crumley created an article,

    Employee Risk Scores FAQs

    What is a 'risk factor'? A risk factor is any behavior or action that can influence the likelihood of an employee becoming a security threat to the organisation. Risk factors are used to assess the...

  • Stephen Crumley created an article,

    Best practice approach when enabling Risk Scores

    When enabling risk scores, we recommend a controlled roll-out using the phases outlined below. Phase 1 - Enable the admin dashboard only On Day 1, enable the admin dashboard within Settings > Compa...

  • Stephen Crumley created an article,

    Key considerations before enabling Employee Risk Scores

    The Employee Risk Scores & Engagement Dashboard is designed to empower our customers with managing and mitigating their employee cyber risks effectively. By combining different risk factors, the ri...

  • Stephen Crumley created an article,

    Transitioning to a local CDN for fonts

    We're excited to announce an update to our website's font delivery system. In our ongoing efforts to enhance performance, security and user experience, we've made the decision to transition from re...

  • Stephen Crumley created an article,

    How to use 'Bulk Select Targets'

    A 'Bulk Select Users' button can be found within the 'Target' tab of the Policy, Survey, Learning, Phish and Campaign modules. This feature can be used to automatically select users for targeting, ...