Stephen Crumley

The Risk Score Calculation Time Period feature allows administrators to define the period of time considered when calculating user risk scores. This feature ensures that valuable historical user be...

  The MetaEngage Delivery Delay feature allows administrators to control when MetaEngage content, such as Policies, Surveys, and Courses, appears on end users' desktops. This helps organisations pr...

We determine the average number of attempts a user takes across all of their quizzes. If this average is 10 or higher, it is then capped at 10, which represents the maximum risk score of 100% for ...

The 'View My Risk Insights' button, available on the end user homepage, allows employees to review a detailed breakdown of their performance and its impact on their risk scores.  Note that this fe...

The 'View Insights' feature enables admins to access a detailed breakdown of user performance impacting their risk scores. Upon selecting this, a comprehensive table view is displayed with three ta...

IntroductionThe recent customisable risk score feature offers more control over how employee risk is calculated. Risk factors, such as uncompleted content, quiz attempts and phishing simulation int...

IntroductionThe Employee Risk Score is a key feature that evaluates the overall security risk posed by individual employees. This feature allows customers to customise the risk tolerance for each f...

To change the reporter of an incident, navigate to Incident > Reported Incidents > the 'Actions' column > click the drop-down beside View Incident > click Change Incident Reporter. A pop-up modal ...

We have introduced our enhanced formatting capability for Privacy and Incident Assessment guidance notes. This solution leverages a new editor to enable precise formatting. When adding new question...

The Risk Score Scores provides greater visibility into what influences the employee risk scores and helps you understand why a user's risk score has changed, providing context for better decision-m...