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Jill Devine
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Recent activity by Jill Devine-
Editing a published policy
In a published policy, you have the ability to modify the following components: Tab Name Can Modify Cannot Modify Policy Details:Name, Title, Keywords, Policy AuthorPolicy Sections: Title,...
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Once created, how do I target a Collective?
Once you have created your Collective, you will see the following menu under your 'Target' tab: You can now either target the entire Collective or individual users within the chosen Collective. P...
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How to create a Collective if users are provisioned through AD Sync
To add a Collective, navigate to User > Collectives and select Add. Once the Collective has been added, you will then need to allocate a name to it. Next, drag & drop your users into the Collec...
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How to enable content for end users to view within the MyCompliance Library
To begin, navigate to Admin Home > Learning > Learning in Progress. Search for the content you wish to enable. Select the 'Show to end user' tick box. This will then enable the content on each end...
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How do I delete content that I have uploaded to the platform?
If you need to delete content that you have uploaded through Content Creation, navigate to Admin Home > Learning > Learning in Progress > 'Content' tab. Search for the piece of content you would l...
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Deleting/disabling an Email-based or Federated user
1. Delete a user from the platform First of all, navigate to User > User Management. Scroll to the right-hand side, and within the 'Actions' column, select the drop-down arrow next to 'View Profi...
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How do end users register on the platform?
To access the MetaCompliance platform, end users must first register via the registration email sent to their assigned email address. Once the end user clicks the 'Register' button, they will ...
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How to change button colour within email templates
To update the button colour on your email templates, navigate to Tools > Notifications > Email Templates and choose the relevant template that you would like to change the button colour of. Next,...
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How to add a Placeholder to a phishing simulation
To add preloaded placeholders to your phishing simulation, select the 'Placeholder' button located above the email body. A drop-down will appear with different placeholders that you can utilise...
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Does the 'Completion Time Period' on MetaEngage begin when it first pops up on the client?
When sending a course or policy through MetaEngage, the 'Completion Time Period' that you select will begin as soon as the user is targeted and not when it first pops up on their client. Users wil...