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Cathal Harnett
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Activity overview
Latest activity by Cathal Harnett-
Cathal Harnett created an article,
Why is the 'Make Course Private' option 'ticked' and 'greyed out' when I access the Course Publish area?
When publishing a course, an admin has the option to either make the course 'Private', so that only those targeted users can access it, or make it 'Public' so that all users on the platform can acc...
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Cathal Harnett created an article,
'Read Aloud' feature when viewing a policy
When viewing a policy on Microsoft Edge, an end user may decide to access the 'Read aloud' feature that is available on the top of their screen: However, users will likely find that this feature d...
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Cathal Harnett created an article,
Custom URL - Can I include special characters?
New and current customers can avail of the option to request a Custom URL for platform login. By default, the platform login URL appears as https://cloud.metacompliance.com. However, we can update ...
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Cathal Harnett created an article,
How to specify an LMS during the SCORM Transfer process if it's not available in the drop-down
When utilising the SCORM Transfer feature, the admin will be asked to specify their LMS: If you discover that your specific LMS is not listed in the drop-down options, feel free to reach out to y...
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Cathal Harnett created an article,
For how long does MetaCompliance own phish domains?
All MetaCompliance phish templates are linked to particular phish domains. By default, there are some domains that are linked to a number of different phish emails. Typically, MetaCompliance purcha...
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Cathal Harnett created an article,
Where can I search for content via a 'keyword'?
'Keywords' is a feature that is designed to help administrators define and structure content on the platform. In turn, this provides end users with the ability to search for content via keywords in...
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Cathal Harnett created an article,
'No Email' displaying in the 'Email Status' column of the Learning in Progress table - what does this mean?
The 'Learning in Progress' table contains an email status column that provides visibility on the status of emails within a course. When a course has been published, an 'Email Report' button will b...
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Cathal Harnett created an article,
When does the email button in the Content in Progress tables change from 'Send Email' to 'Email Report'?
The 'Content In Progress' tables contain an email tab that shows a number of different email states, e.g. 'Send Email' and 'Email Report'. As an admin, you will have the option to publish a policy/...
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Cathal Harnett created an article,
SCIM Targeting - How can I specifically target my current list of users?
SCIM Targeting is the process that allows admin users to target required users with content. There are some instances where you may only want to target the current list of users with a policy, doc...
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Cathal Harnett created an article,
SCIM Targeting by 'Department'
SCIM Targeting is the process which allows admin users to target required users with content. An admin has a number of available options/methods when it comes to targeting users via SCIM - see arti...