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Caitlin McBride

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  • How to download transcripts in eLearning

    If needed, you can now download video transcripts directly from the platform by following the steps below. When viewing eLearning courses within Course Content, you have the option to download the ...

  • How to add Question Logic to Incident assessments

    Applying Question Logic in the Incident Assessment Creator Question Logic can be added to specific questions within the Incident Assessment Creator.  To enable this feature: Navigate to Settings >...

  • Incident - What is Question Logic?

    Question Logic allows you to control how questions are displayed within an assessment. Questions can be:Hidden by default, andShown only when the user selects a specific answer to a preceding quest...

  • Can the Uncompliant Report be sent via email?

    Yes, administrators can receive the Uncompliant Users Report by configuring notifications in the platform.Steps to Enable Uncompliant Report AlertsNavigate to Settings → Notifications → AlertsUnder...

  • How to rename a Collective

    To access the relevant collective, follow these steps: Navigate to User > Collectives and select the appropriate collective from the drop-down menu. Next, click on Edit. Left-click on the na...

  • How to create a course link to host on an LMS/Internal Intranet

    Before creating a course link, please follow the guidance laid out in the articles below. Creating a course link to host on an LMS or internal intranet can be achieved by following the steps in the...

  • How to delete a course from the platform

    To delete a course from the platform, you should first navigate to Learning > Learning in Progress. Next, click Delete. And finally, confirm that you wish to delete the course from the platf...

  • How to customise an 'Uncompliant' email

    This can be easily achieved by navigating to Settings > Notifications > Email Templates. From the drop-down menu, choose the appropriate uncompliant email setting: Uncompliant Unregistered Users...

  • How to remove users from Published Content

    Removing users from published content can be achieved by updating Targets. Within Published Content, you will find the 'Target' tab, which can be edited at any time.  1. For SCIM customers, the fo...

  • Can I edit a SCORM Transfer to a Test SCORM Transfer after it has been exported?

    Yes, a SCORM Transfer can be edited to a Test SCORM Transfer after it has been exported, only if it has been completed by fewer than 20 users.  Navigate to Learning > Learning in Progress > Option...