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Caitlin McBride

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Recent activity by Caitlin McBride Recent activity Votes
  • Can the Uncompliant Report be sent via email?

    Yes, administrators can receive the Uncompliant Users Report by configuring notifications in the platform.Steps to Enable Uncompliant Report AlertsNavigate to Settings → Notifications → AlertsUnder...

  • How to rename a Collective

    To access the relevant collective, follow these steps: Navigate to User > Collectives and select the appropriate collective from the drop-down menu. Next, click on Edit. Left-click on the na...

  • How to create a course link to host on an LMS/Internal Intranet

    Before creating a course link, please follow the guidance laid out in the articles below. Creating a course link to host on an LMS or internal intranet can be achieved by following the steps in the...

  • How to delete a course from the platform

    To delete a course from the platform, you should first navigate to Learning > Learning in Progress. Next, click Delete. And finally, confirm that you wish to delete the course from the platf...

  • How to customise an 'Uncompliant' email

    This can be easily achieved by navigating to Settings > Notifications > Email Templates. From the drop-down menu, choose the appropriate uncompliant email setting: Uncompliant Unregistered Users...

  • How to remove users from Published Content

    Removing users from published content can be achieved by updating Targets. Within Published Content, you will find the 'Target' tab, which can be edited at any time.  1. For SCIM customers, the fo...

  • Can I edit a SCORM Transfer to a Test SCORM Transfer after it has been exported?

    Yes, a SCORM Transfer can be edited to a Test SCORM Transfer after it has been exported, only if it has been completed by fewer than 20 users.  Navigate to Learning > Learning in Progress > Option...

  • How a Campaign is targeted or scheduled to new users

    When a new user needs to be added to a Campaign, whether this is done automatically or manually, the process can be completed by following the detailed steps outlined in the article: How do I add n...

  • How to add a company logo to a Course Certificate

    Adding a company logo to a course certificate can easily be achieved by navigating to Settings → Company Edit → Platform Customisation.You will then be presented with the following page:Give the ce...

  • Can I upload my own Learning Experiences?

    Yes, this can be easily achieved by creating the phish within Phish Creation. Within the Choose Learning Experience tab, there is an option to Upload Learning Experience.Videos and PDFs can be uplo...