Natasha Campbell

If you have opted to send notification emails to targeted users in their preferred language, you can now also send the Uncompliant Email to these users in the same way. The purpose of the Uncomplia...

If an email-based user attempts to log in to the MyCompliance platform and receives the following error, it may indicate that their account has been locked. An account will be locked after five ...

Yes, a new parameter has been added to the following calls to enable this option:GetAllCoursesGetAllContent (Learning)GetAllContent (Phish)GetAllContent (Compliance) Parameter Content States‘States...

We’ve introduced additional fields to the Customer API Overview Report calls to align the data more closely with what is available in the platform’s Overview reports. Summary of changes  The follow...

The MetaCompliance Status Page provides real-time updates on the current status of our platform. At any given time, both customers and MetaCompliance team members can access this page to view the l...

You are able to change the 'From' address from our no-reply@metacompliance.com to an address of your choosing, as long as the domain is owned by your organisation. If you wish to change this, pleas...

To ensure users complete their assigned courses in full, you can enable the universal Disable Fast-Forward setting, which prevents them from skipping through video elements.Navigate to Settings → C...

We have recently released the ability to send users an email notification for a course, policy or survey in their preferred language. Using this new functionality will enable you to increase engage...

The Viewer Discretion Advised tile provides your staff with a way to engage, at their own pace, with our more unconventional eLearning content.This training is designed to increase user satisfactio...

Yes, if you have the MyCompliance Teams App 2.0, users are able to submit an incident by clicking the 'Report Incident' button. Once this option has been selected, the user will be directed to th...