Adding a Display Name for MyCompliance emails

Yes, you can add a custom Display Name to the MyCompliance email address, which will then be visible to end users when they are targeted with new content via email.

To update this:

  • Navigate to Settings > Company Edit > Platform Customisation.
  • On the 'System Settings' panel, navigate to the 'Customise Email Display Name' section.

  • Alternatively, you can access this page via the 'Customise Email Template' page by clicking the 'Company Edit' link.

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On the 'Company Edit' page:

  • Enter your preferred Display Name in the text box.
  • Click Save Changes.
  • Note: The character limit on this option has been set to 200 characters.

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  • Once saved, all relevant emails sent via MyCompliance will have the new Display Name attached – as shown below:

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  • The updated Display Name will also be visible within the 'Customise Email Template' page for review.

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  • Adding this option can increase user engagement, as the email will appear to come from a trusted source.
  • Note: This feature is not supported in Outlook Desktop 2016.

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