The DSAR Requester Communication page is a web page that is automatically made available to requesters once their Data Subject Request (DSAR) has been raised via the online DSAR Web Form.

After submitting a request, the requester will receive an email confirming that their request has been successfully received by the organisation. This email will also include a link to the Requester Communication page.

For more information on DSAR emails, please refer to the following article: 

• Which automated emails are sent via the DSAR module?

What the Requester Communication Page Provides

The page will allow the user to:

• View the date their request was raised 
• Check the status of their request 
• Review their rights as a data subject 
• View chat messages submitted by the organisation 
• Reply to chat messages 
• Access handover documents once the request has been completed by the organisation

⚠️ Please note: Customers do not have the option to customise this web page.