The DSAR Requester Communication page is a web page that is automatically made available to requesters once their Data Subject Request has been raised via the online DSAR Web Form.

Once a request has been submitted, the requester will receive an email to notify them that their request has been successfully received by the organisation. This email will also include a link to the Requester Communication page.

For future information on DSAR emails, please see the following article - Which automated emails are sent via the DSAR module?

The Requester Communication page will allow the user to:

• view the date their request was raised;
• see the status of their request;
• view their rights as a data subject;
• view chat messages that have been submitted by the organisation;
• reply to chat messages;
• access their handover documents once their request has been completed by the organisation.

Please note: Customers do not have the option to customise this web page.