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What is the Incident Dashboard?
The Incident Dashboard is a graphical, interactive dashboard that allows administrators to drill deeper into incident reports.
- To access the dashboard, select Incident → Dashboard.
The dashboard consists of four popular reports that provide a visual representation of reported incidents:
- Number of Incidents per State: A pie chart showing the percentage of each incident status.
- Top 10 Incident Types: A half-doughnut chart showing the percentage of the top 10 types of reported incidents.
- Number of Incidents raised per month: A bar chart showing how many incidents have been reported over the past 12 months.
- Number of Incidents per Severity: A pie chart showing the percentage breakdown of incidents by severity.
- More information is displayed when you hover over the chart segments, including the percentage and number of incidents represented in that segment.
- Clicking a segment will drill down to a more detailed report that can be further customised using the Show/Hide Columns button and exported to Excel.
⚠️ Please note: Exporting to Excel is not available for the Number of Reported Incidents per month drill-through. However, a similar report can be generated and saved by navigating to Reporting → Incident → Incident Reporting.