What is the Incident Dashboard?

The Incident Dashboard is a graphical, interactive dashboard that allows administrators to drill deeper into incident reports. 

  • To access the dashboard, select Incident → Dashboard.

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The dashboard consists of four popular reports that provide a visual representation of reported incidents:

  1. Number of Incidents per State: A pie chart showing the percentage of each incident status.
  2. Top 10 Incident Types: A half-doughnut chart showing the percentage of the top 10 types of reported incidents.
  3. Number of Incidents raised per month: A bar chart showing how many incidents have been reported over the past 12 months.
  4. Number of Incidents per Severity: A pie chart showing the percentage breakdown of incidents by severity. 

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  • More information is displayed when you hover over the chart segments, including the percentage and number of incidents represented in that segment. 

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  • Clicking a segment will drill down to a more detailed report that can be further customised using the Show/Hide Columns button and exported to Excel.

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⚠️ Please note: Exporting to Excel is not available for the Number of Reported Incidents per month drill-through. However, a similar report can be generated and saved by navigating to Reporting → Incident → Incident Reporting.

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