Assigned Supervisors and Managers within the platform can be alerted if the staff they manage have not completed their assigned content on time.
Once enabled, all required Supervisors and Supervisor Managers will receive a monthly email outlining the staff who are currently uncompliant. Users will appear on this list if they have received all email alerts and have not completed the content (Send Now), or if the content assigned to them has been available for 30 days and is still not completed (Send Later).
To enable this functionality, navigate to Tools>Notifications>Alerts>Management Emails.
- Example email available below. This email can be customised by navigating to Tools>Notifications>Email Templates.
- Locate the Supervisor Alerts email template from the 'Choose Template' drop-down, and make any required updates.
- Supervisors can be assigned to Email-based & Federated users within the User Management Area. For SCIM Users, this will be completed at your Identity Provider level. This functionality is not available to AD Sync users.