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2. Rulebase - How to create an Action
- To create an Action, you should first click on the green 'Add Action' button.
- You will now be able to select an Action (either 'Create' or 'Send'), followed by an Object.
- If you select 'Create' as your Action, the objects available to select from are 'Register - Risk' and 'Register - Task'.
- Selecting either 'Risk' or 'Task' as the Object will open up an 'edit' button to customise the record - should it be triggered by the Rule.
Several Actions can be set for one Rule.
- To add another Action, click the green 'Add Action' button again.
- If 'Send' is selected as the Action, 'Email' will be available within the 'Object' drop-down for selection. You will be asked for an 'Email subject' and 'Email Recipient'.
- Please note: Only one email address per Action. If multiple email addresses are required, please add more Actions.
- Next, within the email body, enter the relevant text that you wish to send to the email recipient.
- Before leaving the web page, remember to save your Rule by clicking the green 'Save' button, top-right banner.
- The next article in this series can be found here: 3. How do I add a Rulebase Trigger?