What is the Data Subject Request module?

The Data Subject Request module (DSAR) provides the ability for customers to manage the life cycle of Data Subject Requests' rights, e.g. access, erase, object, rectify, restrict, transfer & automated decision-making. 

  • Data Subject Requests can be added manually via the module by admins, or by data subjects via a personalised web form that typically sits on customers' external facing websites.

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  • Once a request has been submitted, a 30-day countdown timer will start - with options to start/stop the timer and extend the deadline. 
  • Admins can then complete the details relating to the request across the different tabs - General > Identity Validation > Request >  Data  Adjustment > Review > Sign Off > Information Handover - before handing over the relevant documents to the requester and then completing the request.
  • Please see the attached Data Subject Request Workflow document for more information.
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