How to create a policy

  • To begin, once within Policy, select the 'Policy Creation' tile to open various tabs that need to be completed.
  • The first of these, the 'Policy' tab, is for naming and uploading the policy and documents. 

  • Fields to complete:
    • Name = Policy name
    • Title = Policy title
    • Keywords: These make it easier to find the content via a search, and they are visible to end users.
    • Policy Author: Optional – insert this information for clarity, if required.
    • Section 1
      • Title: Policy document's title
      • Description: Policy document's description
      • Choose section content: PDF, Custom Text or Linked URL. PDF is the most common and recommended content type.
      • Policy Date: Use this to add an original policy creation date.
  • Use the 'Response Options' tab to create a button which users will click to acknowledge they have read the policy.

  • Fields to complete:
    • Text: This is the text for the button, e.g. ‘I agree’ or ‘I have read and understood’.
    • Properties: Can be either ‘Close Message’ or ‘Request Exemption’.
    • Close Message: Use this option for users to acknowledge that they have read the policy document.
    • Request Exemption: If required, you can provide this option for a user to request exemption from a Policy.
  • Categories: For selecting the relevant category for your policy.

  • Options: For additional features. (Note that for basic policies, these options may not be required.)


  • Related Items: Used for adding a related document or URL to your policy.

  • Approval: This can be used if you require approval by members of your organisation before sending policies to users.

  • Target: Select those users who are to receive the policy.


  • Email: This gives you the option of sending a customised email to users advising that a policy is awaiting their review.

    • Send Now: Once you click Publish, the email will be sent to all users ticked within the 'Target' tab.
    • Send Later: You can choose to send the email to users at any time via the 'Policy in Progress' table.
  • Once all of the tabs have been completed, click Publish and your policy will then be available for your users to review.
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