Customer Custom Phish Domains

MetaCompliance currently provides over 100 phishing domains within the MetaPhish module for use in your own phishing simulations or with the MetaCompliance templates. However, you can also add your own verified domains to the platform.

Adding verified domains allows you to expand the variety of phishing simulations that you are targeting to your end users, helping to improve staff awareness of phishing threats.

Once added, the MetaCompliance Support team will complete the required verification checks. They will then get in touch with you to finalise the process. If successful, your new domain will become available for use within the MetaPhish list of approved domains.


How to Add Your Own Domains to MetaPhish

  1. Navigate to the MyCompliance platform and log in using an administrator account.
  2. Expand Settings on the left menu pane, then select Phish → Phish Domains.

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  1. If you have purchased a new domain or own a domain that is not your company's real domain, you can add it to the platform here.

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  2. Click Add Domain.

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  1. Enter the domain name you wish to add and click Submit.

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  1. Ensure the domain name is in the correct format, then click Confirm to submit it for verification.

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  • ⚠️ Important: You cannot use your own company domain for phishing simulations. Any request to add your company domain will be rejected.
  1. Once submitted, your new domain will appear in the Domain table:

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  • ⚠️ Note: If you add a domain in error or with incorrect details, you can only delete this before verification. Once the Support team has verified a domain, it cannot be removed. This is to prevent deletion of domains that may be used in active phishing simulations.

What Happens Next?

  1. Once submitted for verification, you will receive an email from Support (support@metacompliance.com) within approximately 48 hours with the next steps.
  2. Once fully verified verified, the new domain will appear in the From Address drop-down menu within the MetaPhish tool.

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  1. You can then proceed with phish creation as normal, using your newly added domain.

Recommendation

We strongly recommend testing all phishing simulations on a small subset of users before launching to a wider audience. This ensures all checks are in place and helps guarantee a successful Campaign.

⚠️ Note: If a user hovers over the link within the phishing simulation, the domain will display the generic domain: helpdesk-mailbox.com. Custom link domains are not supported.

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