The Incident module enables your staff to report and submit incidents within the MyCompliance platform. These can range from cyber security incidents to an access control breach, etc. However, the MyCompliance Incident Management module is fully customisable, allowing you to review and remediate against all types of incident.

Report an Incident as an End User

• Log on to the MyCompliance platform.
• If you are an administrator, switch to the End User View.
• Select Report an Incident on the home page.

By default, end users will be presented with five questions. Complete the required questions, providing all relevant information about the incident that has occurred.

• Once all questions have been answered, click Submit. 
• The incident will now be reported to all relevant Incident administrators via email for review and resolution.

Report an Incident as an Administrator

• Log on to the MyCompliance platform.
• Switch to Admin View.
• Select Incident → New Incident on the admin home page.

• By default, administrators will be presented with a more extensive Incident Assessment to complete, which includes questions relating to Assessment, Containment, Notification and Review.