How do I report an Incident?

The 'Incident' module enables your staff to report and submit incidents within the MyCompliance platform. These can range from cyber security incidents to an access control breach etc. However, the MyCompliance Incident Management module is fully customisable, allowing you to review and remediate against all of these incident types.

Report an Incident as an End User

  • Log on to the MyCompliance platform.
  • For administrators, switch to the End User View.
  • Select Report Incident on the homepage:

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  • By default, end users will be presented with 5 questions. Complete the required questions, submitting all relevant information for the incident that has occurred:

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  • Once all questions have been answered, click Submit

The incident will now be reported to all relevant Incident administrators via email for review and resolution.

Report an Incident as an Administrator

  • Log on to the MyCompliance platform.
  • For administrators, switch to the Admin View.
  • Select Incident > New Incident on the admin homepage.

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  • By default, administrators will be presented with a more extensive Incident Assessment to complete that includes questions relating to Assessment, Containment, Notification and Review. 

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