The Leaderboard feature is a powerful gamification tool that helps drive user engagement, increase platform adoption, and foster a sense of community through healthy competition. By showcasing top performers based on customisable metrics, leaderboards make progress visible and participation rewarding.

Why Leaderboards Matter

Gamification is a proven strategy to boost motivation and retention. Leaderboards contribute by:

• Recognising achievement: Publicly highlight top contributors.
• Encouraging participation: Friendly competition motivates users to stay active.
• Building community: Creates shared goals and a sense of belonging.

How to Enable Leaderboards (Risk Score must be enabled before you can enable the Leaderboard)

Step 1: Access Settings

• Log in to your Admin Dashboard.
• Navigate to Settings > Company Edit >  Leaderboard.

Step 2: Leaderboard Settings

• Select relevant visibility:
  • Admin Only
  • Admin & End users

Step 3: Admin Settings

• Admin Visibility: Choose if the admin can view the full company or just those users within their department.
• End User Visibility: Choose if end users can view the full company or just those users within their department.
• Anonymise Leaderboard (Optional): Show the user their rank and score only.
• Department Exclusion (Optional): Select specific departments to exclude from leaderboard rankings.

Step 4: Save

• Click Save Changes.
• The leaderboard will now be live and visible on the ‘End User View’ based on your settings.

Note: Only users who have achieved at least 100 Participation Points will be added to the leaderboard. Once they achieve more than 100 points, the grace period will end, and the user will be ranked on the leaderboard.

How Users Are Ranked

Users are ranked based on the following performance metrics:

• Participation Points: Based on completion of assigned & optional courses. (This will include points earned from deleted courses, as the user legitimately acquired these points.)
• Risk Score: Individual risk score based on learning & phish interactions.

Leaderboard Rank = Participation Points ÷ Risk Score

Note: Leaderboards update rankings on a weekly basis.

How to Climb the Leaderboard

To improve your position on the leaderboard:

• Complete all assigned content: Ensure that all mandatory training is finished.
• Maintain a low risk score: Keeping your risk score low positively impacts your leaderboard ranking.
• Earn extra points: Visit the Compliance Library to complete optional training content for additional points.

Adding Optional Content to the Compliance Library

To make optional content visible in the Compliance Library:

1. Go to Learning > Learning in Progress > 'Content' tab.
2. In the content table, review the available videos.
3. Tick the ‘Show to end user’ checkbox next to any content you want to make available in the Compliance Library.