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Incident Rulebase - How to activate Incident Rules?
- To activate a Rule, navigate to Settings > Incident > Incident Rulebase, where you will be presented with a table of the existing Rules.
- (If you cannot find the relevant Rule, please search for the name using the search filter provided.)
- Once the Rule has been identified, click the 'Activate' button (within the 'Actions' column). Once activated, if the rule has been triggered, emails will start sending to relevant recipients.
- If you want to stop any Rules that have already been activated, click on the 'Deactivate' button.