Get instant support with our search!
Incident Rulebase - How to activate Incident Rules?
- To activate a Rule, navigate to Settings > Incident > Incident Rulebase, where you will be presented with a table of all existing Rules.
- (If you cannot find the relevant Rule, use the search filter to locate it by name.)
- Once the Rule has been identified, click the Activate button in the Actions column. Once activated, if the Rule is triggered, emails will start sending to the relevant recipients.
- If you want to stop any Rules that have already been activated, click the Deactivate button.