Enable Time Spent

• Within the Policy Creation tool, you have an option labelled ‘Enable Time Spent’.
• When this box is ticked, the system will track how long an end user has spent reading a policy they have accepted.

Marking a Policy as Complete

The Mark Audit Completed feature helps track when users complete policies outside of the MyCompliance platform. This option applies only to policies published within MyCompliance.

By using this feature, you confirm that the selected user has completed the policy in full via an alternative method. This is particularly useful if a user is experiencing technical difficulties that prevent them from completing the policy directly within MyCompliance.

How to Use This Feature

• Enable the feature within Settings > Company Edit > toggle Mark Policy Audit as Complete > and click Save.

• Navigate to Reporting > Policies > Overview.
• Locate the policy you want to update 
• Click View Audits for the relevant policy.
• Find the required user and select Mark as Complete.
• Select a Response, the Date of Completion (can be a date in the past) and a Reason.
• Click Confirm.

Once confirmed:

• A Completion Audit will be assigned to the user.
• Email reminders for the policy will stop.
• End users will see on their homepage and Teams app who marked the policy as complete and the reason.

⚠️ Please note: This action cannot be performed in bulk. An administrator must locate each user individually and complete the action as required.

Updating a User Response

If a user's response needs to be updated (e.g. they mistakenly selected Request Exemption), use the Update Audit button to modify their response. 

⚠️ Please note: Updating a response will generate a new audit record for the user.