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What does 'View My Risk Insights' do for the end user?
The 'View My Risk Insights' button, available on the end user homepage, allows employees to review a detailed breakdown of their performance and its impact on their risk scores.
- ⚠️ Note: This feature will only be available if the 'Admin and End User Risk Dashboard' has been enabled within Settings > Company Edit > Risk Score.
How to Access
- Navigate to the End User Homepage > View My Risk Insights.
What You’ll See
The page displays a Risk Score gauge indicating the user’s risk level: Low: 0–40, Medium: 41–80, High: 81–100.
It also provides details on how the score is calculated and tips for reducing it.
Reports
At the bottom of the page, you’ll find three key reports:
- Engagement Score
Highlights outstanding or completed content that contributes to the user’s risk score.- Provides quick access to incomplete content for immediate action.
- Allows revisiting completed content for a refresher on key topics.
Reviewing this section helps identify areas where engagement could improve.
- Quiz Attempts Score
Displays courses and quizzes ordered by the number of attempts.- Helps identify quizzes the user struggled with.
- Offers insight into areas needing reinforcement.
⚠️ Note: Users cannot retake quizzes but can review their responses and re-watch videos.
- Phish Interaction Score
Shows past phishing interactions that influenced the user’s risk score, including actions like clicking or reporting phishing attempts.- Helps users understand patterns in their responses to potential phishing threats.
- Identifies behaviours to improve upon.