What does 'View My Risk Insights' do for the end user?

The 'View My Risk Insights' button, available on the end user homepage, allows employees to review a detailed breakdown of their performance and its impact on their risk scores. 

  • ⚠️ Note: This feature will only be available if the 'Admin and End User Risk Dashboard' has been enabled within Settings > Company Edit > Risk Score.


How to Access

  • Navigate to the End User Homepage > View My Risk Insights.

What You’ll See

The page displays a Risk Score gauge indicating the user’s risk level: Low: 0–40, Medium: 41–80, High: 81–100.

It also provides details on how the score is calculated and tips for reducing it.

Reports

At the bottom of the page, you’ll find three key reports:

  1. Engagement Score
    Highlights outstanding or completed content that contributes to the user’s risk score.
    • Provides quick access to incomplete content for immediate action.
    • Allows revisiting completed content for a refresher on key topics.
      Reviewing this section helps identify areas where engagement could improve.
  2. Quiz Attempts Score
    Displays courses and quizzes ordered by the number of attempts.
    • Helps identify quizzes the user struggled with.
    • Offers insight into areas needing reinforcement.
      ⚠️ Note: Users cannot retake quizzes but can review their responses and re-watch videos.
  3. Phish Interaction Score
    Shows past phishing interactions that influenced the user’s risk score, including actions like clicking or reporting phishing attempts.
    • Helps users understand patterns in their responses to potential phishing threats.
    • Identifies behaviours to improve upon.
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