Admins, Business Users, and User Management admins can assign preferred languages either individually or in bulk or for all users. This ensures that users receive email alerts in their preferred language from the outset, facilitating increased engagement and adoption.

User types:

• SCIM
• Email-based
• Federated
• AD

Functionality

Bulk Update

• Navigate to the 'User Management' view and click on Update Language.

• A modal will open, allowing you to upload your list of users for language updates. Please ensure your file follows the provided upload guidelines.

• Upon completion, the preferred language for the selected users will be updated.
• To view and confirm the changes, enable the 'Language' column via Column Visibility.

By offering the flexibility to update language preferences, our goal is to enhance user engagement and cultivate a more inclusive and personalised platform experience.

Individual user update

• In the 'User Management' table, click to view the profile of the user you wish to update.
• Locate the field for updating the user's preferred language and make the necessary changes.

• Note: SCIM Business Users who do not have access to the 'User Management' area will not be able to modify a user's preferred language.

Conclusion

By offering flexible options to update language preferences, our goal is to enhance user engagement and foster a more inclusive and personalised platform experience.