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How 'Session Timeout' works
To enable session management:
Navigate to Settings > Company Edit > System Settings > Set Session Timeout Period.
Setting Session Timeout Period
By default, the setting will display 'No Session Timeout', which means that Session Timeout is disabled.
- To enable Session Timeout, select the desired period of inactivity after which users are automatically logged out. (Timeout duration ranges from 30 minutes to 8 hours.)
Privileged Users
Platform administrators can configure the Session Timeout duration based on user type - either for privileged users only or for all users.
If the 'Privileged Users Only' setting has been enabled, the system will automatically sign out users with elevated permissions (e.g. Admins, Business Users, and User Management Admins).
Regular end users will not be impacted by Session Timeout, providing them with a smoother experience when completing content, while privileged users will have the increased security of the Session Timeout feature.
Automatic Logout
If you're not clicking, typing, or scrolling within the platform web pages, the timer restarts.
Once the inactivity period is reached, the platform will present a 1-minute warning before you are automatically signed out. You will need to log in again to resume your session.
⚠️ Please Note: If you have multiple MyCompliance browser tabs open (within the same web browser), and one of them is inactive, this will also trigger automatic logout.