What is 'Session Timeout'?

Session Timeout: A Security Measure for Your Organisation

Session Timeout is a security feature designed to protect your organisation's digital presence.

Imagine your interaction with the MyCompliance platform as a conversation: the session begins when you arrive and ends when you leave. Session Timeout acts as an automatic "goodbye" that's triggered if you step away and leave the website idle for too long. 

What are the benefits of using Session Timeout?

1. Security Safeguard

  • The primary purpose of Session Timeout is to enhance security when accessing the platform. When you're inactive for a specified duration, the platform will automatically log you out to prevent unauthorised access.

2. Protecting Sensitive Information

  • Leaving your computer or device unattended while logged in can expose sensitive data. Session Timeout closes the session automatically, acting as a safety net to protect your information.

3. Mitigating Risks

  • In the world of cyber security, leaving sessions open poses a risk, as this could potentially lead to unauthorised access, especially on shared devices. Session Timeout helps mitigate this risk by ending the session after a set period of inactivity. 

⚠️ Please note: Session Timeout applies only to users who log in directly to the MyCompliance platform. It does not apply to users completing content via other delivery methods, such as Direct Access (no login required), Teams app, or MetaEngage Client.

Back to all articles