How to resolve and reopen comments on a Privacy Assessment question

Comment Feature Overview

As a reviewer, you can ask the respondent questions within a Privacy Assessment via the 'Comment' feature. If you are satisfied with the response provided, you may want to resolve the comment to indicate that no further action is required. 

  • A Resolve Comment button will be available for any comments that have the status Open.

  • To resolve the comment, simply select the green 'Resolve' button. 
  • ⚠️ Please note: This button is only available to reviewers. Assessment respondents (end users) will not have the ability to resolve comments. 

Once the comment has been resolved:

  • A Success Notice will appear
  • The comment status will change from Open to Resolved

     

Reopening Comments

  • Comments can easily be reopened by clicking the 'Reopen' button.
  • As with the 'Resolve' button, this option will only be available to reviewers. 
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