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How to prevent the hard deletion of SCIM users after they've been disabled

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Aoife O'Hare

Updated

When SCIM users are disabled in AAD, a deletion request is sent 30 days after the disable request is received. 

When the account is deleted, the user account—along with all associated audits—will be permanently removed.

  • If you wish to prevent your users from being deleted, you must deselect the Delete option.

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Follow the steps below to locate this setting within the MyCompliance User Provisioning application. 

  • Open the Enterprise Application within AAD.
  • Navigate to the Provisioning tab.

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  • Select Edit attribute mappings.

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  • Under the Mappings section, select Provision Azure Active Directory Users.

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  • Deselect the Delete option.

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  • Click Save to apply the update. This will stop any further deletion requests from being sent from your AAD to MetaCompliance.

    ⚠️Note: This control is applied at the application level. Once disabled, MetaCompliance will not receive deletion requests for any of your users. It cannot be configured for specific individual accounts.

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