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Conor O'Brien
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Recent activity by Conor O'Brien-
For how many days is a phish 'live', and are 'clicks' registered?
Once a phish has been published and targeted, it will be live for 21 days. After this period, the end user will receive a MetaPhish message informing them that the phishing simulation has now expir...
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Why can I not see the report from a published course?
If you are unable to see the reporting from a published course, this could be because you have not yet targeted anyone with the course. This can easily be resolved on the platform by navigating to...
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MyCompliance - How to provide admin access
You can provide admin access from the Admin home screen, which can be accessed by selecting the MyCompliance logo. (This replaces both the Admin Home and Home links for all users.) Next, select...
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If I publish a policy without a target, can I still use the 'Report' function?
If you publish a policy within the MyCompliance platform but do not target any users, the policy will be available to view within the MyCompliance library. However, the end user will not be able t...
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What is 'DocuSign'?
DocuSign eSignature is document-signing software that you can use to legally and securely collect approvals online in minutes. Used to replace lengthy manual signing processes, using eSignatures sp...
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How to view Survey answers entered within a textbox
You can view answers entered within textboxes in a survey by navigating to Reporting > Survey > Audit Reports. You will now be able to view each individual user's survey answers, and if they have ...
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Image size for personalising course completion certificates
In order to customise our certificates with your company logo, the dimensions of the uploaded images should be as follows: Max Width = 150px Max Height = 150px The image can be uploaded onto the...
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How many System Settings can be enabled on the platform?
Depending upon your preferences, there are up to 11 settings that can be enabled and/or disabled on the MyCompliance platform. These comprise of: Direct Access for Unregistered Users Show Subtitle...
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Required image dimensions when customising a platform logo
If you wish to personalise the MyCompliance platform with your company logo, you should first navigate to Settings > Company Edit > Platform Customisation. Here, you will be able to browse and upl...
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What is the largest file size that can be uploaded to the MyCompliance platform?
The largest files that can be uploaded to the MyCompliance platform are 500 MB for videos and 750 MB for SCORM. You are able to upload your own content to the platform under: Learning > Content Cr...