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Conor O'Brien

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Latest activity by Conor O'Brien
  • Conor O'Brien created an article,

    Can Reminders be used for individual policies/courses?

    No; as the 'Reminders' setting is a global setting, increasing/decreasing the number of reminders within it will affect all courses/policies that have been published. To edit the 'Reminder' settin...

  • Conor O'Brien created an article,

    Can MetaEngage be used within a Campaign?

    No, you are unable to deliver content via the Campaign function if you wish for it to target users via the MetaEngage client. When creating a Policy/Course, once you tick the 'Send to MetaEngage' ...

  • Conor O'Brien created an article,

    How to view Survey answers entered within a textbox

    You can view answers entered within textboxes in a Survey by navigating to Reporting > Survey > Audit Reports. You will now be able to view each individual user's Survey answers and, if they have ...

  • Conor O'Brien created an article,

    Are different colour themes available when customising the MyCompliance platform?

    Yes. To customise your preferences, you can choose from any of the 18 different Colour Themes that we have provided on the MyCompliance platform. These can be located by navigating to Settings > C...

  • Conor O'Brien created an article,

    How many System Settings can be enabled on the platform?

    Depending upon your preferences, there are up to 6 settings that can be 'enabled' and/or 'disabled' on the MyCompliance platform. These comprise of: Direct Access for Unregistered Users Show Subti...

  • Conor O'Brien created an article,

    Required image dimensions when customising a platform logo

    If you wish to personalise the MyCompliance platform with your company logo, you first need to navigate to Settings > Company Edit. Here, you will be able to Browse and upload an image from your F...

  • Conor O'Brien created an article,

    What is 'DocuSign'?

    DocuSign eSignature is document-signing software that you can use to legally and securely collect approvals online in minutes. Used to replace lengthy manual signing processes, using eSignatures sp...

  • Conor O'Brien created an article,

    Which image format should I use within a Course Completion Certificate?

    If you wish to use an image to customise your course completion certificates on the MyCompliance platform, your images need to be in JPEG format only. The chosen image can be uploaded on to the pla...

  • Conor O'Brien created an article,

    Image size for personalising Course Completion Certificates

    In order to customise our certificates with your company logo, the dimensions of the uploaded images should be as follows: Max Width = 150px Max Height = 150px The image can be uploaded on to th...

  • Conor O'Brien created an article,

    If I customise a Campaign step email, will my weekly reminders be different for each step?

    Within a Campaign in Progress, you are able to customise each step with its own personal email. Within the Campaign flowbuilder, select View Email. You will then be presented with the body of t...