Ryan Harkin
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Activity overview
Latest activity by Ryan Harkin-
Ryan Harkin created an article,
Which Permissions Can a DPO Manage?
The DPO is the highest level of Permission within MyCompliance, and those at this level can assign any permission to any user. The permissions they can set are: Admin Business User User Data Prote...
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Ryan Harkin created an article,
Can an Admin change the Permission of a DPO?
Within the platform, the DPO permission is the top permission and can only be changed by other DPOs; therefore, an admin has no authority to change their permission.
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Ryan Harkin created an article,
Can an Admin assign the DPO Permission to Other Users?
No, an Admin only has the authority to manage the following permissions for other users: Admin User Business User User Management Admin
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Ryan Harkin created an article,
Can I have the MyCompliance Teams App in a Separate Window?
Yes, the MyCompliance Team app can be populated in its own tab. When you are in the app, look for this symbol in the top right-hand corner. When you click on it, your MyCompliance Teams app will ...
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Ryan Harkin created an article,
Explained: Phish Device Report
The 'Phish Device' report collects the data of which device a user is using when they open a phish. A snippet of how the report looks can be seen below, alongside a brief explanation of each headin...
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Ryan Harkin created an article,
Reports that show which Language the User Received a Phish in?
Within MyCompliance, there are three reports in which an admin can see the language of the phish which was received by their users: Overview (via View Audits>Column Visibility with 'Language' enab...
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Ryan Harkin created an article,
Explained: Phish Delivery Status & Delivery Time
The Phish 'Delivery Status' & 'Delivery Time' columns can be added within the Phish Overview Report. See below for an explanation for each column. Delivery Status: This will display as 'Delivered...
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Ryan Harkin created an article,
Can I Upload my own .MP3 Files?
Yes, you can upload your own .mp3 files in these 3 simple steps. First of all, log in to MetaCompliance and, from the Admin homepage, click on Learning>Content Creation. Next, complete the uplo...
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Ryan Harkin created an article,
How Do I Retarget a Policy to a User who has Rejected It?
There are 2 ways in which you can retarget a policy to a user who has initially rejected it: (a) Adoption and (b) Audits. Within Adoption, simply click on the Retarget User button within the repor...
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Ryan Harkin created an article,
What Report Can I Use to Access 'Request Exemption' Reasons?
The report that will provide you with access to the response reasons is the Policy Adoption report. Below is an example of how this report looks: