Ryan Harkin

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Activity overview

Latest activity by Ryan Harkin
  • Ryan Harkin created an article,

    Can MetaEngage be used for Campaign Content?

    No, MetaEngage can't be used for Campaign content. When you select the Manage in Campaign tickbox within 'Course Publish', it will lock down the feature (see below). This is due to a conflict in t...

  • Ryan Harkin created an article,

    What Information Can Be Viewed within a Policy Audit Report?

    When you access the Audit report for a Policy, you can access a range of different information to display within your report. By clicking on Column Visibility (see below) you can access the follow...

  • Ryan Harkin created an article,

    What Information Can Be Viewed within a Learning Audit Report?

    When you access the Audit report for a Learning course, you can access a range of different information to display within your report. By clicking on Column Visibility (see below) you can access t...

  • Ryan Harkin created an article,

    What Information Can be Viewed within a Phish Audit Report?

    When you access the Audit report for a phish, you can access a range of different information to display within that report. By clicking on Column Visibility (see below) you can access the followin...

  • Ryan Harkin created an article,

    Which Reports Can be Used for SCORM Courses?

    SCORM courses can be sent from the MyCompliance LMS, but can also be exported and housed in an alternative LMS if required. Reports for SCORM courses are viewable within MyCompliance on the followi...

  • Ryan Harkin created an article,

    List of Placeholders for Phish Simulations

    Here is the full list of placeholders that you can include in your own Custom Phish: [Join Now Link Placeholder]- Displays as 'Join Now' and will divert the user to the Learning Experience. [Click...

  • Ryan Harkin created an article,

    How Do I Know if I Have a Policy to Approve?

    When an Approver has been sent a Policy, they will be notified in 2 ways.   Method 1 - Email Notifications An approver will receive at least one email notification when they have been requested to ...

  • Ryan Harkin created an article,

    Approval Rules Explained

    When using the 'Approvals' process within Policy, you are required to select one rule from four. Here are those 4 rules explained. Named Approver: The named approver from the dropdown MUST approve...

  • Ryan Harkin created an article,

    How to Change Button Colour within Email Notifications

    The below steps will show you how to change the button colour within your Email Notifications.   Step 1: From the Admin Home page, click on Tools>Notifications>Email Templates: Step 2: Choose a...

  • Ryan Harkin created an article,

    How do I Archive a Course that is in an Active Campaign?

    The below steps will guide you through archiving a course that is included in a campaign.   Step 1: Select Campaigns in Progress. Step 2: Under the 'Actions' column, click on View Campaign to a...