Ryan Harkin

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Activity overview

Latest activity by Ryan Harkin
  • Ryan Harkin created an article,

    Which Permissions can be managed by a DPO?

    The DPO is the highest level of Permission within MyCompliance, and those at this level can assign any permission to any user. The permissions they can set are: Admin Business User User Data Prote...

  • Ryan Harkin created an article,

    Can an Admin Change the Permission of a DPO?

    Within the platform, the DPO permission is the top permission and can only be changed by other DPOs; therefore, an admin does not have the authority to change their permission.

  • Ryan Harkin created an article,

    Can an admin assign the DPO Permission to other users?

    No, an admin only has the authority to manage the following permissions for other users: Admin User Business User User Management Admin

  • Ryan Harkin created an article,

    Can I have the MyCompliance Teams App in a Separate Window?

    Yes, the MyCompliance Team app can be populated in its own tab. When you are in the app, look for this symbol in the top right-hand corner. When you click on it, your MyCompliance Teams app will ...

  • Ryan Harkin created an article,

    Explained: Phish Device Report

    The 'Phish Device' report (shown below) collects the data about which device a user is using when they open a phish. Headings Explained Overall Device Statistics: A compilation on all phish simu...

  • Ryan Harkin created an article,

    Which reports show the Language in which the User has received a phish?

    Within MyCompliance, there are two reports in which an admin can see the language of the phish which was received by their users: Overview (via View Audits > Column Visibility with 'Language' ena...

  • Ryan Harkin created an article,

    Explained: Phish Delivery Status & Delivery Time

    The Phish 'Delivery Status' & 'Delivery Time' columns can be added within the Phish Overview Report. (See below for an explanation for each column.) Delivery Status: This will display as 'Delive...

  • Ryan Harkin created an article,

    Can I upload my own .MP3 files?

    Yes, you can upload your own .MP3 files in these 3 simple steps. First of all, log in to MetaCompliance and, from the Admin homepage, click on Learning > Content Creation. Next, complete the up...

  • Ryan Harkin created an article,

    How to retarget a Policy to a user who has rejected it

    There are 2 ways in which you can retarget a policy to a user who has initially rejected it, i.e. via Adoption or Audits. Within Adoption, simply click on the 'Retarget User' button within the rep...

  • Ryan Harkin created an article,

    Which Report Should I Use to Access 'Request Exemption' Reasons?

    The report that will provide you with access to the response reasons is the Policy Adoption report. Below is an example of how this report looks: