Jill Devine

To update the button colour on your email templates, navigate to Tools > Notifications > Email Templates and choose the relevant template that you would like to change the button colour of.  Next,...

To view any content you have already completed - a very popular choice within 'Policies' - simply navigate to your home screen. Next, click the 'Complete' option on the tile you wish to view. Y...

When you log in to the MetaCompliance portal, the home screen will outline your assigned content. To access the training that you need to complete, simply navigate directly to your 'Training' til...

If you require any in-house assistance with the platform or have questions regarding your training, please reach out to the admin who runs the platform within your own organisation, as we have prov...

Yes, as an end user, you have the ability to access subtitles for MetaCompliance content. To turn on subtitles, simply navigate to your course and open it for viewing. On the right-hand side, s...

At the point of logging in to the MyCompliance platform, you will have the option to reset your password.  (Please note: If you have entered your password incorrectly and been locked out, you will...

Yes; when a survey is in 'published' state, an admin user is able to edit the following areas of it: Survey: Name, Description, Keywords and Category. Add Questions: You have the ability to edit t...

When you log in to the MyCompliance platform, you will be directed to your home screen. Within this area, you can access your 'Complete' and 'Incomplete' content.  To view content that is still ou...

1. Delete a user from the platform First of all, navigate to User > User Management.  Scroll to the right-hand side, and within the 'Actions' column, select the drop-down arrow next to 'View Profi...

To add preloaded placeholders to your phishing simulation, select the 'Placeholder' button located above the email body. A drop-down will appear with different placeholders that you can utilise...