Jill Devine

1. Delete a user from the platform First of all, navigate to User > User Management.  Scroll to the right-hand side and, within the 'Actions' column, select the drop-down arrow next to 'View Profi...

To add a Collective, navigate to User > Collectives and select Add. Once the Collective has been added, you will then need to allocate a name to it. Next, drag & drop your users into the Collecti...

When you log in to the MetaCompliance portal, the displayed Home screen outlines your 'Complete' and 'Not Complete' content: To access the training that you need to complete, simply navigate dire...

For ease of access, we have provided several methods through which you can view the blogs that you have been assigned. 1. Receiving the blog directly within an email An admin can decide to send the...

When you view your course, if it has been created as a multilingual course, you will have the option to select your preferred language from a drop-down list of available languages: If you select ...

To add preloaded placeholders to your phishing simulation, select the 'Placeholder' button located above the email body: A drop-down will appear with different placeholders that you can utilise...

Yes, as an end user, you have the ability to access subtitles for MetaCompliance content. To turn on subtitles, simply navigate to your course, and open it for viewing: On the right-hand side, ...

If you require any in-house assistance with the platform, or have questions regarding your training, please reach out to the admin who runs the platform within your own organisation as we have prov...

When you have completed any assigned content, i.e. a course, policy or survey, you will receive a green Success Notice. When you navigate back to your Home screen, you will see your success refle...

To view any content you have already completed - a very popular choice with Policies - simply navigate to your Home screen: Next, click the 'Complete' option on the tile you wish to view. You w...