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Jill Devine

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Activity overview

Latest activity by Jill Devine
  • Jill Devine created an article,

    Microsoft Teams App - Why will my course not open?

    If your course does not open through the MS Teams app, you will be notified that the content that has been published to you is via SCORM format. This will not play directly through the Teams App in...

  • Jill Devine created an article,

    End User - Can I change the preferred language used on my course?

    When you view your course, if it has been created as a multilingual course, you will have the option to select your preferred language from a drop-down list of available languages: If you select ...

  • Jill Devine created an article,

    End User - Can I enable subtitles?

    Yes, as an end user, you have the ability to access subtitles for MetaCompliance content. To turn on subtitles, simply navigate to your course, and open it for viewing: On the right-hand side, ...

  • Jill Devine created an article,

    End User - How to view previously completed content

    To view any content you have already completed - a very popular choice with Policies - simply navigate to your Home screen: Next, click the 'Complete' option on the tile you wish to view. You w...

  • Jill Devine created an article,

    End User - How do I know if I have completed my content?

    When you have completed any assigned content, i.e. a course, policy or survey, you will receive a green Success Notice. When you navigate back to your Home screen, you will see your success refle...

  • Jill Devine created an article,

    What is the 'User Status' area?

    The 'User Status' area is a table where you can see how many policies, surveys and/or courses you still have outstanding, as well as how many you have completed to date. You can interact with each...

  • Jill Devine created an article,

    End User - Who to contact for assistance

    If you require any in-house assistance with the platform, or have questions regarding your training, please reach out to the admin who runs the platform within your own organisation as we have prov...

  • Jill Devine created an article,

    End User - Where can I view the MetaCompliance blogs?

    For ease of access, we have provided several methods through which you can view the blogs that you have been assigned. 1. Receiving the blog directly within an email An admin can decide to send the...

  • Jill Devine created an article,

    End User - How do I access my content?

    When you log in to the MetaCompliance portal, the displayed Home screen outlines your 'Complete' and 'Not Complete' content: To access the training that you need to complete, simply navigate dire...

  • Jill Devine created an article,

    How do I access my outstanding content?

    When you log in to the MyCompliance platform, you will be directed to your home screen. Within this area, you can access your 'Complete' and 'Not Complete' content via the options on each tile.  T...