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Rachel Biddle
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Recent activity by Rachel Biddle-
Allowlisting (Whitelisting) in Proofpoint
Allowlisting in Proofpoint Essentials When you're ready to allowlist in Proofpoint Essentials, follow the below instructions. (These were obtained from Proofpoint's Safelisting Addresses article.) ...
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Safe Link Bypass Rule
To set up a mail flow rule to bypass Safe link processing: Create a new mail flow rule in your Microsoft 365 Exchange admin center. Give the rule a name such as 'Bypass Safe Links'. Click Mor...
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Can I restrict a user to content only for 'reviewing' purposes?
There may be a scenario where you wish to grant a user permission to review the eLearning content on the platform, without giving them access to any other area of the tool. To do this, you will n...
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How to identify and address False Positives
If you are running a phishing campaign and see results that are unusual, you may be experiencing false clicks. Below are some of the common reasons for False Positives as well as some tips for hand...
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How to remove a SCIM user
If you provision users using our SCIM method and wish to remove a user, there are 2 ways in which you can do this: Ensure the user is no longer within the scope of provisioning on the user provisi...
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Converting Email-based users to SCIM users
If you currently have Email-based users, and wish to utilise SCIM User Provisioning to automate the user management process, the following FAQs may be of help. 1. Will the user’s previous audits be...
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Allowlisting (Whitelisting) in Mimecast
Anti-Spoofing Policy Follow the steps below to allow MetaCompliance, on your behalf, to send emails appearing to come from an email address at your domain. Log on to your Mimecast Administration C...
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Will removing a SCIM group affect the users on the platform?
When removing a SCIM group, there are 2 points to consider: If you remove the group, and the users within the group are provisioned to the platform solely from this group, they will be marked as '...
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Why is a user being redirected to the Login page? (Federated)
There can be various reasons why users are unable to log in; however, as an admin, there are some checks that can be completed to ascertain the cause behind this. Is the user visible from the Use...
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Why is there no mail info appearing within the Reported Phish report?
During the configuration of the Phish Reporter button, you must complete an Excel template to confirm the settings and text that you wish to add to your Phish Reporter. If you have selected 'Fals...