Dean Bjourson

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Activity overview

Latest activity by Dean Bjourson
  • Dean Bjourson created an article,

    I need to delete a Custom Video from the Library; can I do this on the platform?

    If you need to access any of the content you've uploaded to the platform, you can do this via the 'Content' tab (shown below). From here, you will be able to carry out a range of housekeeping tasks...

  • Dean Bjourson created an article,

    My third-party LMS is not available in the SCORM Transfer; what do I do next?

    To move ahead with the SCORM Transfer, select the 'Other - Other' option in the displayed drop-down (as highlighted below):

  • Dean Bjourson created an article,

    How to add an Encouragement to a Fusion Course

    To add an Encouragement to a Fusion Course, you first need to navigate to Learning > Fusion Template Creation: Next, select Create New and enter a 'Template Name', 'Template Description', 'Choose...

  • Dean Bjourson created an article,

    How to enable the 'MetaPrivacy' module

    To enable the MetaPrivacy module to your Tenant, please contact your Customer Success Manager directly. They will be in the position to provide you with a demonstration of the module and provide yo...

  • Dean Bjourson created an article,

    Can we purchase Additional Licences for our existing subscription with MetaCompliance?

    Yes, to purchase additional licences to your existing subscription, you should contact your Customer Success Manager who will then provide you with a quotation based on your needs.

  • Dean Bjourson created an article,

    How to get the 'Incident' module enabled

    If you have clicked on the Incident module, you will be presented with the below message: If you wish to enable this module, simply reach out to your Customer Success Manager, and they will provid...

  • Dean Bjourson created an article,

    Can I speed up a Fusion Course video?

    Yes, you can change the playback rate for a course. Open your chosen course and click on the '1x' icon, located along the bottom of the playback screen.  You will now have the option to choose bet...

  • Dean Bjourson created an article,

    Can I Preview a SCORM Course?

    No, it is not possible to preview a course that has been uploaded to the MetaLearning module in SCORM format. You can, however, preview Fusion Courses. For further information, please refer to asso...

  • Dean Bjourson created an article,

    MetaEngage - What is 'Show Intro Dialog'?

    When you are setting up to deliver a Policy, Survey or Fusion Course via MetaEngage, you will be given the option to Show Intro Dialog. The 'Intro Dialog' is a pop-up screen that appears before t...

  • Dean Bjourson created an article,

    Can Users Exist On Multiple Tenants?

    No, a user can only exist on one tenant at a time. If you attempt to add a user whose account already exists on another tenant, you will receive the below error message: