Kisha Gillespie

As an admin, once an Incident has been reported, you will receive an email notification informing you of that. To look through the information contained within the reported Incident, go to Inciden...

In order to edit an Incident assessment, go to Settings > Incident > Assessment Creator. This will bring you to the existing templates section; click on Edit in the 'Actions' column beside the tem...

In a published course, you are able to modify the following components: Name Description Keywords Category Content Type (Mandatory/Optional) Target List Email After making the necessary edits to...

Any new user who has been updated as a target will see all published courses and policies through their MyCompliance, regardless of the dates set by a Campaign for notification purposes. This means...

If you have installed the MyCompliance Microsoft Teams integration for your organisation and have either manually added a new user to a Campaign, course or policy, or this has been automatically do...

Having failed a phishing exercise, there are a few reasons why a user might be flagged as not having completed the attached Learning Experience (LE).  The user has not taken the training; you will...

If you would like to repeat the use of a course you have created for the Phish Remediation step as part of a Campaign, you will first have to copy the course's Fusion template. Next, rename the co...

No, you cannot currently copy a Campaign that is in any state, including published or ongoing.  This is due to having live courses, phish templates and/or certain policies targeted to specific empl...

No, you cannot reuse or edit a previous Campaign that either you (as an admin) or a previous admin has ended. The purpose of ending a 'live' Campaign is so that the content is not recirculated amon...

As well as being able to customise your email templates to include your company logo and specific messaging, you can also customise the button text. You can customise any email template found in th...